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NOTICE: 13Network Update
If you are a debtor seeking information about your Chapter 13 case we urge you to visit www.ndc.org to set up your user ID and password. A link to the National Data Center is provided below. |
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| Payment Address: | Tiffany D. Castro, Chapter 13 Trustee | ||
| PO Box 740 | |||
| Memphis, TN 38101-0740 | |||
| Phone: | (713) 722-1200 | ||
| Available Call Hours: | Monday - Friday from 8:30-4 | ||
| Fax: | (713) 722-1211 | ||
| To Obtain a Login and Password: |
Attorneys and Creditors needing a login and password should call our office and dial -0- to request the information from the Receptionist. |
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| Technical Support Only : | Ext. - 3419 - Sonya | ||
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Phone Calls are Directed as Follows |
Wage
Orders - All calls should be directed to the operator. All emails should be directed to Barbara at |
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ACH/EFT
- Ext - 3431 - Mary |
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| For inquiries on cases that have not had a | |||
| creditors meeting- | |||
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Ext - 3421 - Barbara (Dept.
Supervisor) |
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| If you have received a notice of creditors | |||
| meeting, the paralegal you need to speak | |||
| with is listed in the DATES section of the | |||
| specific case you are calling about. Please | |||
| log in and look up the case to see which | |||
| extension listed below you need to call. | |||
| If there is not a name in the case yet, you | |||
| may call the department Supervisor. | |||
| If you can not log in you may dial -0- and the | |||
| Receptionist will direct your call. | |||
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Dawn H. (Dept
Supervisor - Pre-Confirmation) |
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| Loretta | |||
| Casey | |||
| Stacey | |||
| Angela | |||
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Janet (Dept. Supervisor - Post-Confirmation) |
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| Maria (Sr. Paralegal - Mods) | |||
| Rosie (Mods) | |||
| Ainjel (Mods) | |||
| If you are calling in regards to an Ongoing Monthly Mortgage Payment being paid by the Trustee, please call: | |||
| Michelle (Dept Supervisor) | |||
| Jadie | |||
| Missie | |||
| Jane | |||
| Debtors and Creditors calling on confirmed cases, | |||
| press 6 and your call will be taken by the first | |||
| available representative. | |||
| For Payoff Request, please email Marlise O’Brien at & see ‘Payoff Instructions’ under ‘Other Links’ | |||
| PLEASE NOTE, more representatives are available | |||
| to take your call between the hours of 8:30 AM and 12:00 PM. | |||
| Your wait should be shorter if you call during these hours. | |||
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