Online ePay System

How soon will the payment be taken from my account and posted to my bankruptcy case?
Payments made prior to 4:00 PM Central Time will be processed the same day. The Trustee will post your payment to your bankruptcy case the next business day. You can also verify your payment history after three business days by going to www.13datacenter.com . Top

Is there a maximum amount that I can pay at one time using the Online ePay System?
Yes. The maximum amount for any one transaction made via the Online ePay System is $9,999.99. My office will apply to your case any payment you make on the Online ePay System. We will review large payment amounts that may represent a tax refund, insurance proceeds, or any other lump sum payment. Top

Is there a minimum amount that I can pay at one time using the Online ePay System?
Yes. The minimum amount for any one transaction made via the Online ePay System is $1.00. This amount is calculated independently from any additional payment amount. If you wish to pay an additional amount, you will also need to make a payment of at least $1.00 in the current payment amount field. Top

Can I make partial Chapter 13 plan payments using the Online ePay System?
Yes. If you can’t afford to make the full monthly payment, you may make several smaller payments throughout the month. However, please keep in mind that this does not affect the due date for your plan payments. Even though you have the ability to make smaller payments throughout the month, the full amount of your payment is still due by your payment due date. There also is a convenience fee every time you make a payment in the Online ePay System. Top

Can I make more than one payment?
Yes. However, the Online ePay System will not allow duplicate amounts to be paid on the same day. Top

Can I see my annual payment amount?
Yes. The annual payment amount is added to your current payment amount during the month the annual payment is due. However, this amount is only displayed during the month when your annual payment is due and will not be displayed in any other month. Top

Can I schedule payments in advance or set up recurring payments?
No. My Online ePay System will not allow you to make recurring payments or payments in advance. Top

Where do I find my checking/savings routing numbers and account numbers?
The routing numbers and accounts numbers are located on the face of your checks. The routing number is always a nine digit number located to the left of your account number. DO NOT look for these numbers on a deposit slip as the routing number may be different from your checking/savings routing number. If you are unable to find your routing numbers and account numbers, please contact your bank for help.

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Do I need to input my checking/savings account information each time I make a payment on the Online ePay System?
No. The Online ePay System will store the five most recent accounts you have used and you will be able to choose one from the Previously Used drop down menu. Top

What happens if my payment is returned as Non-Sufficient Funds (NSF)?
It is very important that BEFORE YOU START THIS PAYMENT PROCESS YOU VERIFY THAT YOUR BANK ACCOUNT HAS ENOUGH FUNDS TO COVER THE TRANSACTION. If you submit a payment without having enough funds in your bank account to cover the transaction, the result most likely will be a Non-Sufficient Funds transaction. If this occurs, your bank account will be overdrawn and you may incur additional charges from your bank. IN ADDITION, IF YOUR PAYMENT IS RETURNED FOR NON-SUFFICIENT FUNDS, OR ANY OTHER REASON, YOUR ONLINE EPAY ACCOUNT WILL BE LOCKED AND YOU WILL NOT HAVE THE OPTION OF USING THE ONLINE EPAY SYSTEM FOR THE DURATION OF YOUR BANKRUPTCY CASE. You will then be required to make your Chapter 13 monthly plan payment by using a personal check, cashier’s check or money order or you may be required to set up a wage order to your employer. Top

Why are my payments held for 15 days?
Payments are held for 15 days in case your payment is dishonored for any reason. After the 15 days, the funds are available for disbursement to your creditors. Top

What is the $2.00 Processing Fee?
The $2.00 Processing Fee covers the cost to the bank for providing this service to you. The Trustee does not receive this money. Top

Why aren’t all my payments listed in the Payment History of the Online ePay System?
The Payment History in the Online ePay System only displays payments made through the Online ePay System. It will not display payments made to the Trustee’s lockbox. To view your full payment history, visit the website www.13datacenter.com . You will be able to view your case information, payee information, and payment history at our site. Top

Can I make a duplicate payment?
No. You cannot make a duplicate payment on the same day. You do have the option, though, to cancel your previous payment in order to make another payment. See the "Can I cancel a payment?" question below for more information. Top

Can I cancel a payment?
Yes. You can cancel your payment before 4:00 PM Central Time on the same day for which you have scheduled your payment. You will receive an email confirmation when you make a payment; however, at this time, you will not receive an email confirmation when you cancel your payment. You can, however, view your Online ePay history, which will display any payments you successfully cancelled. Top

Can I make my Chapter 13 payment with a debit card or credit card?
No. The online ePay System will not honor a debit card or credit card transaction. Top