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NOTICE: 13Network Update
We are pleased to introduce our newly revised 13Network site for your inquiry purposes, cosmetically revamped and enhanced. Please navigate and explore as you access your desired case information. If you are a debtor seeking information about your Chapter 13 case we urge you to visit www.13datacenter.com to set up your user ID and password. A link is provided below. |
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| Office Hours: | 8:00 am - 4:30 pm Monday-Thursday | ||
| 8:00 am - 4:00 pm Friday | |||
| Office Address: | William E. Heitkamp, Chapter 13 Trustee | ||
| 9821 Katy Freeway, Suite 590 | |||
| Houston, TX 77024 | |||
| Payment Address: | William E. Heitkamp, Chapter 13 Trustee | ||
| PO Box 740 | |||
| Memphis, TN 38101-0740 | |||
| Phone: | (713) 722-1200 | ||
| Fax: | (713) 722-1211 | ||
| To Obtain a Login and Password: |
Attorneys and Creditors needing a login and password should call our office and dial -0- to request the information from the Receptionist. |
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| Technical Support Only: | Ext. - 3435 - Angelique | ||
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Phone Calls are Directed as Follows |
Wage
Orders - All calls should be directed to the operator. All emails should be directed to Barbara at |
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| ACH/EFT
- Ext - 3431 - Mary |
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| For inquiries on cases that have not had a | |||
| creditors meeting- | |||
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Ext - 3421 - Barbara (Dept.
Supervisor) |
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| If you have received a notice of creditors | |||
| meeting, the paralegal you need to speak | |||
| with is listed in the DATES section of the | |||
| specific case you are calling about. Please | |||
| log in and look up the case to see which | |||
| extension listed below you need to call. | |||
| If there is not a name in the case yet, you | |||
| may call the department Supervisor. | |||
| If you can not log in you may dial -0- and the | |||
| Receptionist will direct your call. | |||
| Ext - 3430 - Dee (Dept Supervisor) | |||
| Ext - 3429 - Amy | |||
| Ext - 3432 - Loretta | |||
| Ext - 3427 - Leticia | |||
| Ext - 3450 - David | |||
| Ext
- 3446 - Maria - Modifications (Judge Brown) |
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| Ext - 3422 - Dawn H. (Dept Supervisor) | |||
| Ext - 3458 - Karen | |||
| Ext - 3425 - Casey | |||
| Ext - 3426 - Stacey | |||
| Ext - 3423 - Rosie - Modifications (Judge Paul) | |||
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Ext - 3425 - Casey -
Modifications (Judge Steen) |
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| If you are calling in regards to an Ongoing Monthly Mortgage Payment being paid by the Trustee, please call: | |||
| Ext - 3428 - Michael (Dept Supervisor) | |||
| Ext - 3438 - Michelle | |||
| Ext - 3439 - Shirlie | |||
| Ext - 3441 - Jillian | |||
| Debtors and Creditors calling on confirmed cases, | |||
| press 6 and your call will be taken by the first | |||
| available representative. | |||
| PLEASE NOTE, more representatives are available | |||
| to take your call between the hours of 8:00 AM and 12:00 PM. | |||
| Your wait should be shorter if you call during these hours. | |||
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This site is best viewed with version 4 of this browser. |