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NOTICE: 13Network Update
If you are a debtor seeking information about your Chapter 13 case we urge you to visit www.13datacenter.com to set up your user ID and password. A link to the National Data Center is provided below.
IMPORTANT
NOTICE
12/17/2012 DO NOT SET A HEARING ON A |
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| Payment Address: | William E. Heitkamp, Chapter 13 Trustee | ||
| PO Box 740 | |||
| Memphis, TN 38101-0740 | |||
| Phone: | (713) 722-1200 | ||
| Available Call Hours: | 8:00 am - 4:00 pm Mon - Fri | ||
| Fax: | (713) 722-1211 | ||
| To Obtain a Login and Password: |
Attorneys and Creditors needing a login and password should call our office and dial -0- to request the information from the Receptionist. |
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| Technical Support Only: | Ext. - 3435 - Angelique | ||
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Phone Calls are Directed as Follows |
Wage
Orders - All calls should be directed to the operator. All emails should be directed to Barbara at |
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| ACH/EFT
- Ext - 3431 - Mary |
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| For inquiries on cases that have not had a | |||
| creditors meeting- | |||
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Ext - 3421 - Barbara (Dept.
Supervisor) |
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| If you have received a notice of creditors | |||
| meeting, the paralegal you need to speak | |||
| with is listed in the DATES section of the | |||
| specific case you are calling about. Please | |||
| log in and look up the case to see which | |||
| extension listed below you need to call. | |||
| If there is not a name in the case yet, you | |||
| may call the department Supervisor. | |||
| If you can not log in you may dial -0- and the | |||
| Receptionist will direct your call. | |||
| Ext - 3430 - Dee (Dept Supervisor) | |||
| Ext - 3429 - Jillian | |||
| Ext - 3432 - Loretta | |||
| Ext - 3427 - Leticia | |||
| Ext - 3450 - David | |||
| Ext - 3422 - Dawn H. (Dept Supervisor) | |||
| Ext - 3458 - Karen | |||
| Ext - 3425 - Casey | |||
| Ext - 3426 - Stacey | |||
| Ext - 3423 - Rosie | |||
| Ext - 3446 - Maria | |||
| Ext - 3451 - Peggy | |||
| If you are calling in regards to an Ongoing Monthly Mortgage Payment being paid by the Trustee, please call: | |||
| Ext - 3438 - Michelle (Dept Supervisor) | |||
| Ext - 3439 - Shirlie | |||
| Ext - 3463 - Thomas | |||
| Ext - 3417 - Jadie | |||
| Debtors and Creditors calling on confirmed cases, | |||
| press 6 and your call will be taken by the first | |||
| available representative. | |||
| PLEASE NOTE, more representatives are available | |||
| to take your call between the hours of 8:00 AM and 12:00 PM. | |||
| Your wait should be shorter if you call during these hours. | |||
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